Training team guide

Reports and exports

Per-rider course records, corrective training outcomes, proof of completion, and CSV exports for audits and follow-up.

On this page

The two reports#

Reports has two tabs. Both only include riders in your markets.

Tab	One row per	Columns
Course records	Rider per course they opened	Rider, Market, Course, Started, Result (Passed with the date, or Step 3 of 7), Score, Attempts, Time
Corrective training	Learning path assigned because of a flag	Rider, Flag and note, Corrective path, Assigned, Due, Outcome, Days to finish

The page shows the latest 200 rows; the line above the table gives the total (“1,240 records, showing the latest 200”). Exports include every matching row.

Filters#

Filter	Course records	Corrective training
From and To	Date the rider started the course	Date the training was assigned
Market	Rider’s market	Rider’s market
Vehicle	Rider’s vehicle type	Rider’s vehicle type
Course	One course	Not available

Market, Vehicle and Course apply as soon as you change them. After changing dates, select Apply. Dates are whole days in UTC.

Course records filter on the start date

To find courses completed in a month, set From a little earlier, export, and filter on completed_at in Excel.

Corrective training outcomes#

Outcome	Meaning
Completed on time	Finished on or before the deadline, or the path has no deadline.
Completed late	Finished after the deadline.
Overdue	Not finished, and the deadline has passed.
In progress	Not finished, and the deadline hasn’t passed (or there is no deadline).

Days to finish is the number of whole days from assignment to completion.

Export to CSV#

Go to Reports and choose the tab.
Set the filters.
Select Export CSV.
The file downloads as completions-2026-09-17.csv or interventions-2026-09-17.csv (with today’s date).

Files use UTF-8 with a byte-order mark, so Excel shows Arabic names correctly.
Dates and times are in UTC, for example 2026-09-17T08:30:00.000Z.
Up to 500,000 rows per file.

Step by step: Export completion records.

Course records export columns#

Column	Content
`rider_id`	rider ID
`rider_name`	Full name
`market`	Market name, for example Qatar
`city`	City
`vehicle`	Vehicle type
`course`	English course title
`language`	Language the rider took the course in: en, ar, ur or ku
`started_at`	When the rider first opened the course
`completed_at`	When the rider first passed (empty if not passed)
`passed`	yes or no
`quiz_score`	Best quiz score, 0 to 100 (empty if no attempt). A retake never lowers it.
`quiz_attempts`	Number of quiz attempts
`steps_reached`	Furthest step out of the total, for example 5/7
`time_spent_seconds`	Time spent in the course, in seconds
`proof_code`	Verification code of the proof of completion (empty if not passed)

Corrective training export columns#

Column	Content
`rider_id`	rider ID
`rider_name`	Full name
`market`	Market name
`vehicle`	Vehicle type
`rider_status`	Current status: onboarding, active, suspended or inactive
`flag`	Flag type, for example Unsafe driving report
`flag_note`	Note added with the flag
`flagged_at`	When the flag was added
`learning_path`	Corrective learning path
`assigned_at`	When it was assigned
`due_at`	Deadline (empty if none)
`completed_at`	When the rider finished the path (empty if not finished)
`days_to_complete`	Whole days from assignment to completion
`reminders_sent`	Reminders sent for this assignment
`outcome`	Completed on time, Completed late, Overdue or In progress

Riders export#

RidersthenExport downloads riders-2026-09-17.csv with the riders matching the Market, Vehicle and Status menus. The search box isn’t applied.

Columns: rider_id, name, phone, market (code, for example QA), city, vehicle_type, nationality, language, status, paths_assigned, paths_completed, last_active_at.

The riders export can be imported again as it is: edit it in Excel, save as CSV UTF-8, and use Import CSV. The extra columns (paths_assigned, paths_completed, last_active_at) are ignored.

Proof of completion#

Select a Passed badge in Course records, or the proof link in a rider’s Course records, to open the proof page. It shows the course title, rider name, rider ID, market, first completion date, best score and a verification code. Print or save as PDF makes a copy for a file, and Back to followed by the rider’s name returns to their rider page.

The verification code is the same as proof_code in the export and proofCode in the API, so records can be matched.
A proof page opens for the rider it belongs to and for admins who can see that rider’s market. Other people can’t open it.
There is no public page to check a verification code.

Automated feed for your systems#

Instead of exporting by hand, your analytics systems can read every completion through GET /api/v1/completions.